FAQ

No two remodeling projects are the same. In order to determine how much your window or door replacement project will cost, we will need to completely understand your wants and needs. Set up a complimentary, in-home consultation and we’ll be able to offer you a free quote at your consultation. A Pella® design expert will work beside you to visualize your idea, choose high-quality products and get measurements for your replacements.

In addition to making high-quality products in a variety of styles, we also have payment and finance options to help make your replacement project a reality.

It’s our priority to make certain that we answer each of your questions about windows and doors from Pella of Peoria. We’ll review all the features and options available to you, including material choices and energy-efficient options. To be certain we can cover everything, we recommend you allow about two hours for your consultation meeting.

Your in-home consultation is critical to ensuring your happiness with your window and door replacement. It will help you pick the perfect windows or doors for your Peoria-area home and your budget. It’s best to set up your complimentary, in-home consultation when each of the decision-makers are able to make it. Our Pella® expert designer will address a number of typical questions like:

  • Which materials (vinyl, wood or fiberglass) are right for your Peoria-area home?
  • Which functional features are right for your windows or doors?
  • What level of energy efficiency is best for your home?
  • Which colors do you prefer?

Accurately quoting your replacement windows or entry door project hinges on the information we are given through the in-home consultation. You can learn more about in-home consultations here.

Installations of replacement windows and doors from Pella of Peoria are led by a Pella® Expert InstallerSM. Under his or her supervision, Pella-certified installers will install your windows or doors for you. They must complete an extensive set of training courses to make sure your windows and doors are properly installed and meet Pella’s warranty criteria. You can find out more about your no-mess, no-guess installation day here.

Before they can be hired, Pella orders installers to pass a drug test and background check. Our installers are fully backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also covered for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and most of Canada. How will this apply to you? Not only could you realize a decrease in your heating and cooling costs, but you will help reduce your environmental impact.

The perk of Pella® vinyl windows is that you will not have to paint them. They are made in a host of colors, so you’ll find a color that accompanies your home. We do not recommend painting your vinyl products; this will invalidate your warranty.

Pella of Peoria offers services and support that bigger stores can’t. Our professional staff has skill in selling, installing and servicing Pella® windows and doors. You’ll have a devoted Pella sales team, comprised of a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” Simply get in touch with our office, your sales representative or your project manager with any questions or concerns you have, and we will get to work answering them.

There are a variety of reasons why Peoria-area homeowners choose Pella of Peoria for their replacement window and door needs. Our success is reliant on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s professional Direct Sales Network. Unlike other companies who sell exclusively through third-party channels, Pella of Peoria has a dedicated window and entry door showroom. This unique way of doing business offers you a personalized experience with the help of a local Pella®-certified team. Whether you are in the market for the beauty of wood, the strength of fiberglass or the simple maintenance of vinyl—Pella of Peoria has a top-notch, energy-efficient and durable solution.

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